Pricing

Free

Launch your first AI agent and see how AI can reduce your support workload.

$0 /month

200

AI credits

Credit usage varies based on the AI model used.

AI agent

Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seat

Number of team members you can add to your project.

500,000

Knowledge base characters

Total number of characters for your AI knowledge base.

Get Started

Starter

Handle more conversations, customize your AI, and bring your team into the loop.

$25 /month

Get Started

1,750

AI credits

Credit usage varies based on the AI model used.

AI agents

Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seats

Number of team members you can add to your project.

10 million

Knowledge base characters

Total number of characters for your AI knowledge base.

Everything in Free, plus:

4 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Auto-sync knowledge base weekly Automatically resyncs knowledge base sources to fetch the latest data.
Full chatbot customization Customize the chatbot's appearance to match your branding.
34 AI models Available models: Gemini 3.6 Flash, Claude Opus 5, Claude Sonnet 5, GPT-5.6 Sol, GPT-5.6 Terra, GPT-5.6 Luna, GPT-5.5, Claude Opus 4.8, Gemini 3.5 Flash, Grok 4.2 (Non-reasoning), Grok 4.1 Fast, DeepSeek V3.2 (US), Mistral Small 4, Mistral Medium 3.1, Mistral Large 3, Gemini 3.1 Pro Preview, Gemini 3.1 Flash-Lite, Gemini 3 Flash Preview, Claude Opus 4.6, Claude Sonnet 4.6, GPT 5.4, GPT 5.2, GPT 5.1, Claude Sonnet 4.5, Claude Haiku 4.5, Gemini 2.5 Pro, Gemini 2.5 Flash, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano, o4 Mini, o3 Mini, GPT-4o, GPT-4o mini
API access
Chatbot analytics View detailed analytics of your AI agents, such as number of new conversations and contacts, peak chat times, top countries, and more.
Voice input Allows users to send messages by voice (speech-to-text transcription).

$21 /month

billed $250 annually

Get Started

1,750

AI credits

Credit usage varies based on the AI model used.

AI agents

Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seats

Number of team members you can add to your project.

10 million

Knowledge base characters

Total number of characters for your AI knowledge base.

Everything in Free, plus:

4 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Auto-sync knowledge base weekly Automatically resyncs knowledge base sources to fetch the latest data.
Full chatbot customization Customize the chatbot's appearance to match your branding.
34 AI models Available models: Gemini 3.6 Flash, Claude Opus 5, Claude Sonnet 5, GPT-5.6 Sol, GPT-5.6 Terra, GPT-5.6 Luna, GPT-5.5, Claude Opus 4.8, Gemini 3.5 Flash, Grok 4.2 (Non-reasoning), Grok 4.1 Fast, DeepSeek V3.2 (US), Mistral Small 4, Mistral Medium 3.1, Mistral Large 3, Gemini 3.1 Pro Preview, Gemini 3.1 Flash-Lite, Gemini 3 Flash Preview, Claude Opus 4.6, Claude Sonnet 4.6, GPT 5.4, GPT 5.2, GPT 5.1, Claude Sonnet 4.5, Claude Haiku 4.5, Gemini 2.5 Pro, Gemini 2.5 Flash, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano, o4 Mini, o3 Mini, GPT-4o, GPT-4o mini
API access
Chatbot analytics View detailed analytics of your AI agents, such as number of new conversations and contacts, peak chat times, top countries, and more.
Voice input Allows users to send messages by voice (speech-to-text transcription).

Growth

Scale support with more agents, credits, and collaboration for growing teams.

$75 /month

Get Started

6,000

AI credits

Credit usage varies based on the AI model used.

AI agents

Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seats

Number of team members you can add to your project.

30 million

Knowledge base characters

Total number of characters for your AI knowledge base.

Everything in Starter, plus:

7 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Auto-sync knowledge base daily Automatically resyncs knowledge base sources to fetch the latest data.
Satisfaction survey Display survey at the end of chats to collect user feedback about their interaction with the chatbot.
Round robin routing Automatically distribute handed-off conversations between eligible agents.

$63 /month

billed $750 annually

Get Started

6,000

AI credits

Credit usage varies based on the AI model used.

AI agents

Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seats

Number of team members you can add to your project.

30 million

Knowledge base characters

Total number of characters for your AI knowledge base.

Everything in Starter, plus:

7 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Auto-sync knowledge base daily Automatically resyncs knowledge base sources to fetch the latest data.
Satisfaction survey Display survey at the end of chats to collect user feedback about their interaction with the chatbot.
Round robin routing Automatically distribute handed-off conversations between eligible agents.

Scale

High-volume support with the limits larger teams need to run AI across the business.

$295 /month

Get Started

35,000

AI credits

Credit usage varies based on the AI model used.

AI agents

Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seats

Number of team members you can add to your project.

100 million

Knowledge base characters

Total number of characters for your AI knowledge base.

Everything in Growth, plus:

12 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Remove "Powered by Chatling" branding Remove the 'Powered by Chatling' branding from the web widget.

$246 /month

billed $2,950 annually

Get Started

35,000

AI credits

Credit usage varies based on the AI model used.

AI agents

Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seats

Number of team members you can add to your project.

100 million

Knowledge base characters

Total number of characters for your AI knowledge base.

Everything in Growth, plus:

12 actions per AI agent Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.
Remove "Powered by Chatling" branding Remove the 'Powered by Chatling' branding from the web widget.

Compare our plans and features

Free

Starter

Growth

Scale

Usage

Chats

Unlimited

AI credits Credit usage varies based on the AI model used.

200/mo

1,750/mo

6,000/mo

35,000/mo

Knowledge base characters Total number of characters for your AI knowledge base.

500,000

10,000,000

30,000,000

100,000,000

Email credits Number of emails you can send using the Send Email action. Each email recipient counts as 1 credit.

25/mo

1,000/mo

4,000/mo

15,000/mo

AI agents Number of AI agents and chatbots that you can create. Add additional AI agents with add-ons.

Seats Number of team members you can add to your project.

AI Actions Actions empower your AI agent to execute tasks seamlessly and in real-time while it converses with customers.

2 per agent

4 per agent

7 per agent

12 per agent

Voice input Number of minutes for speech-to-text transcription

250 min/mo

1,000 min/mo

3,000 min/mo

Resync credits Resync knowledge base sources to fetch the latest data. Each credit is equivalent to 10,000 characters.

1,000/mo

10,000/mo

30,000/mo

Features

Live chat

Routing Automatically route handed-off conversations to a team or agent.

Round robin

Canned responses Create reusable, pre-written replies that agents can quickly insert into conversations to respond faster and stay consistent.

Unlimited

Copilot AI assistant for your agents to draft replies, summarize chats, and find answers from your knowledge base.

File attachments Allow agents and end-users to share images, documents, and other files in live chat.

Visual builder Create chatbots visually without writing any code.

Chatbot customization Customize the chatbot's appearance to match your branding.

Limited

Full

Knowledge base file upload limit Maximum size of individual files that can be uploaded to the Knowledge Base.

1 MB

100 MB

Analytics View detailed analytics of your AI agents, such as number of new conversations and contacts, peak chat times, top countries, and more.

Voice input Allows users to send messages by voice (speech-to-text transcription).

Auto-sync knowledge Automatically resyncs knowledge base sources to fetch the latest data.

Weekly/Monthly

Daily/Weekly/Monthly

Export chats

Export leads

Download chat transcript Allow end-users to download chat transcripts.

AI chat summary When a conversation is handed off to a human agent, an AI-generated summary is display so your team has full context before joining the chat.

Satisfaction survey Display survey at the end of chats to collect user feedback about their interaction with the chatbot.

Channels

Web

Instagram

Messenger

API

Integrations

Google Sheets

Cal.com

Zapier

Zendesk

Zoho

Hubspot

Visual builder blocks

Send Message

Capture Response

Conditions

Actions

Limited

Send Email

Sharing

Share your chatbots Share your chatbot with others by providing them with a link.

Password protect shared chatbots Protect your shared chatbot with a password.

White labeling

Custom domain Use your own domain for the chatbot widget, sharing links, and other features to maintain your brand identity.

Available as add-on

Remove "Powered by" branding Remove the 'Powered by Chatling' branding from the web widget.

AI models

GPT-5.6 Sol

GPT-5.6 Terra

GPT-5.6 Luna

GPT-5.5

GPT 5.4

GPT 5.2

GPT 5.1

GPT-4.1

GPT-4.1 Mini

GPT-4.1 Nano

o4 Mini

o3 Mini

GPT-4o

GPT-4o mini

Claude Opus 5

Claude Sonnet 5

Claude Opus 4.8

Claude Opus 4.6

Claude Sonnet 4.6

Claude Sonnet 4.5

Claude Haiku 4.5

Gemini 3.6 Flash

Gemini 3.5 Flash

Gemini 3.1 Pro Preview

Gemini 3.1 Flash-Lite

Gemini 3 Flash Preview

Gemini 2.5 Pro

Gemini 2.5 Flash

Mistral Small 4

Mistral Medium 3.1

Mistral Large 3

Grok 4.2 (Non-reasoning)

Grok 4.1 Fast

DeepSeek V3.2 (US)

Frequently Asked Questions

Which AI model does Chatling use?

Please refer to the Supported AI Models page for the full list of available models.

What is meant by AI credits?

AI credits are consumed when the chatbot generates an AI response. Each AI response consumes a certain number of AI credits based on the model used. Refer to the next question for the number of credits used by each model.

How many credits are consumed per AI message?

It depends on the AI model used. Here are the credits used per AI message for each model:

Gemini 3.6 Flash: 4 credits
Claude Opus 5: 25 credits
Claude Sonnet 5: 12 credits
GPT-5.6 Sol: 25 credits
GPT-5.6 Terra: 8 credits
GPT-5.6 Luna: 4 credits
GPT-5.5: 14 credits
Claude Opus 4.8: 14 credits
Gemini 3.5 Flash: 4 credits
Grok 4.2 (Non-reasoning): 3 credits
Grok 4.1 Fast: 0.5 credit
DeepSeek V3.2 (US): 0.5 credit
Mistral Small 4: 0.5 credit
Mistral Medium 3.1: 1 credit
Mistral Large 3: 1 credit
Gemini 3.1 Pro Preview: 3 credits
Gemini 3.1 Flash-Lite: 1 credit
Gemini 3 Flash Preview: 1 credit
Claude Opus 4.6: 8 credits
Claude Sonnet 4.6: 4 credits
GPT 5.4: 8 credits
GPT 5.2: 6 credits
GPT 5.1: 5 credits
Claude Sonnet 4.5: 3 credits
Claude Haiku 4.5: 1 credit
Gemini 2.5 Pro: 1.5 credits
Gemini 2.5 Flash: 0.5 credit
GPT-4.1: 2.5 credits
GPT-4.1 Mini: 1 credit
GPT-4.1 Nano: 2 credits
o4 Mini: 3.5 credits
o3 Mini: 2 credits
GPT-4o: 5 credits
GPT-4o mini: 1 credit

Do the usage reset every month?

Usages such as AI credits, Email credits, Voice input, and Resync credits are reset every month.

Are my data and uploaded documents stored securely?

Yes, we take data security seriously and are proud to be a GDPR-compliant platform. Your content and data are and will always remain yours. We claim no intellectual property rights over your data and will never sell them to other companies.

For more information, please refer to our Data Protection and Terms of Service page.

What is the privacy policy for my data and uploaded documents?

Your content and data are and will always remain yours. We claim no intellectual property rights over your data and will never sell them to other companies. For more information, please refer to our Terms of Service.

For uploaded documents, they are automatically deleted from our servers once they're processed.

Do you train your AI model using my data?

Your data will not be used to train the AI models. For more information, please refer to Section 3.2 of our Terms of Service.

Do you offer custom plans?

Yes, we do. Please contact us to discuss your requirements.

What is your refund policy?

We offer a 7-day moneyback guarantee for initial purchases. Within this period, you can test the chatbot to assess its performance and whether it's a suitable choice for you. If you're not satisfied, you can request a refund within 14 days of your first purchase by sending an email to [email protected] and we will refund it in full with no questions asked.

How many users can use my chatbot?

We don't enforce any limits on the number of users who can use your chatbot.

Can the AI understand multiple languages?

Yes, it can understand and respond in over 80 languages.

Simple, transparent pricing

Free

Starter

Growth

Scale

Add-Ons

Compare our plans and features

Frequently Asked Questions

Which AI model does Chatling use?

What is meant by AI credits?

How many credits are consumed per AI message?

Do the usage reset every month?

Are my data and uploaded documents stored securely?

What is the privacy policy for my data and uploaded documents?

Do you train your AI model using my data?

Do you offer custom plans?

What is your refund policy?

How many users can use my chatbot?

Can the AI understand multiple languages?

Transform customer interactions with AI agents that actually work